Thursday September 19
09:00-09:15
Welcome and Introductions
09:15-10:15
Open Enterprise Server & Filr Top Support Issues
Review of important Open Enterprise Server & Filr customer support issues and ways to troubleshoot and resolve.
10:15-11:00
Open Enterprise Server Roadmap
11:00-11:15
Coffee Break
11:15-12:00
Enterprise Messaging and GroupWise Roadmap
12:00-12:45
Lunch & General Discussions
12:45-01:30
Filr Roadmap
01:30-02:15
ZENworks Configuration Management Roadmap
02:15-02:30
Coffee Break
02:30-03:15
ZENworks Configuration Management Top Support Issues
Review of important End Point Management customer support issues and ways to troubleshoot and resolve.
03:15-04:00
GWAVA/Retain Top Support Issues
Review of GroupWise customer support issues and ways to troubleshoot and resolve.
04:00-05:15
GroupWise Top Support Issues
Review of GroupWise customer support issues and ways to troubleshoot and resolve.
05:15-06:00
Q&A