Thursday June 7

09:00-09:15

Welcome and Introductions

09:15-10:15

OES Filr Top Support Issues
Review of important Open Enterprise Server & Filr customer support issues and ways to troubleshoot and resolve.

10:15-11:00

OES Roadmap

11:00-11:15

Coffee Break

11:15-12:00

Filr Roadmap

12:00-12:45

Lunch & General Discussions

12:45-01:30

ZCM Top Support Issues
Review of important End Point Management customer support issues and ways to troubleshoot and resolve.

01:30-02:15

ZCM Roadmap

02:15-02:30

Coffee Break

02:30-03:15

GroupWise Top Support Issues
Review of GroupWise customer support issues and ways to troubleshoot and resolve.

03:15-04:00

GWAVA (Secure Messaging Gateway)/Retain Top Support Issues
Review of GWAVA&Retain customer support issues and ways to troubleshoot and resolve.

04:00-05:15

Enterprise Messaging and GroupWise Roadmap

05:15-06:00

Q&A with Product and Support Management