Robin is based in the UK and has been working with Novell Collaboration products for over 20 years. He joined WordPerfect in 1987 and came to Novell with the merger of the two companies in 1994. Initially he worked on telephone support. Since then he has held jobs in both IS&T and System Engineering, specializing in messaging. Most recently he was a member of Novell Consulting and worked on GroupWise projects in Africa, the Middle East and throughout Europe typically designing, implementing and health checking GroupWise systems as well as writing custom applications. In November 2007 Robin moved departments to become the Collaboration Technical specialist for Novell UK. He is a regular speaker at BrainShare and other conferences.